WHO WE ARE

We are the Christadelphian Magazine and Publishing Association. Our website addresses are: https://thechristadelphian.com (this site); https://thechristadelphianjournal.com (our journal / blog site); https://thechristadelphianlibrary.com (our online digital library) and https://faithalive.co.uk (our companion site for young people). Our address is: 404 Shaftmoor Lane, Hall Green, Birmingham B28 8SZ, UK. You can e-mail us at enquiries@thechristadelphian.com or call on +44(0)121 777 6328.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

COMMENTS / REVIEWS

When visitors leave comments or reviews on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your e-mail address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA

If you upload images or files to the website, you should avoid uploading them with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

CONTACT FORMS

We require the user to fill out a contact form to get in contact with us. We will treat your details with respect and not pass them on to any third parties. Users have the right to contact us and request the deletion of all data pertaining to them from our system. E-mails are deleted from our system after being resolved unless the communication necessitates the ongoing storage of said e-mails. We do not use the information submitted through our contact forms for marketing purposes.

OUR ONLINE STORE

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
• We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, e-mail address, phone number, credit card / payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order.
• Respond to your requests, including refunds and complaints.
• Process payments and prevent fraud.
• Set up your account for our store.
• Comply with any legal obligations we have, such as calculating taxes.
• Improve our store offerings.
• Send you marketing messages, if you choose to receive them.
• Send electronic product renewals and update alerts.

If you create an account, we will store your name, address, e-mail and phone number, which will be used to populate the checkout for future orders. We store the personal information you provide in your profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

All account and order information is synced with our Sage account software. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for seven years for tax and accounting purposes. This includes your name, e-mail address and billing and shipping addresses.

WHO IN OUR TEAM HAS ACCESS?

Members of our team have access to the information you provide us. For example:

• Order information like what was purchased, when it was purchased and where it should be sent; and
• Customer information like your name, e-mail address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you. You have the right to demand the removal of all information pertaining to yourself from our system. Contact us at enquiries@thechristadelphian.com for information on how to do this.

PAYMENTS

We accept payments Opayo (formerly SagePay) and PayPal via their service. When processing payments, some of your data will be passed to Opayo / PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Opayo Privacy Policy and the PayPal Privacy Policy for more details.

Please note: Our website does not store any payment details. All payments are redirected to the Opayo (formerly SagePay) secure gateways.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

YOUTUBE

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.com/intl/en/policies/privacy.

GOOGLE FONTS

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

GOOGLE RECAPTCHA

We protect our website login and contact forms by using Google’s reCaptcha technology. When you open a form page, your browser will load this technology in the form of a tick box.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. View Google’s privacy policy at https://www.google.com/policies/privacy/.

GOOGLE MAPS

In order to allow you to find us, we embed a map of our location provided by Google’s maps service.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. View Google’s privacy policy at https://www.google.com/policies/privacy/.

OUR EVENTS PAGE

By submitting events to us via our contact form (see contact form section) or through our editors, you are giving us permission to display the details of your event in our Magazine and Events pages. You may request to deletion of any event and information pertaining to it at any time. We do not pass on the information for display by any third parties.

MAILCHIMP

We send a monthly newsletter out to all who wish to subscribe. This often acts as a vehicle for Office news updates and upcoming product notifications. Mailchimp does not integrate with our website. All information is stored on the secure Mailchimp servers. See the Mailchimp privacy policy for more details.

COOKIES

What are cookies ?

How do we use cookies ?

Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. Please note, however, that certain features of the site might not function if you delete or disable cookies. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO COLLECT ANY INFORMATION STORED ON THE HARD DRIVE.

FIRST PARTY COOKIES SET BY OUR SITE INCLUDE:

privacy_embeds

What it does: This cookie manages and stores user consent to load the different third party embeds and tracking scripts.

Duration: This cookie lasts for 30 days after cookie consent is given.

Fusionredux_current_tab

What it does: To store and track if the browser tab is active.

Duration: Expires immediately

tk_ai

What it does: to store a unique user ID.

Duration: Expires at the end of the session.

wfwaf-authcookie-(hash)

What it does: This cookie is used by our firewall to perform a capability check of the current user before WordPress has been loaded.

Duration: This cookie lasts for the current session only.

wfCBLBypass

What it does: This cookie helps track who should be allowed to bypass country blocking.

Duration: This cookie lasts for the current session only.

WordPress_logged_in_*

What it does: To Store logged in users.

Duration: Persistant.

WordPress_sec_*

What it does: To provide protection against hackers, store account details.

Duration: 15 days.

WordPress_test_cookie

What it does: To read if cookies can be placed.

Duration: This cookie lasts for the current session only.

Wp-Settings-*

What it does: To store user preferences.

Duration: Persistant.

Wp-Settings-Time-*

What it does: To store user preferences.

Duration: 1 year.

woocommerce_cart_hash

What it does: Helps WooCommerce determine when cart contents / data changes.

Duration: This cookie lasts for the current session only.

woocommerce_items_in_cart

What it does: Helps WooCommerce determine when cart contents / data changes.

Duration: This cookie lasts for the current session only.

wp_woocommerce_session_

What it does: Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.

Duration: This cookie lasts for 2 days.

woocommerce_recently_viewed

What it does: Powers the Recent Viewed Products widget.

Duration: This cookie lasts for the current session only.

store_notice[notice id]

What it does: Allows customers to dismiss the Store Notice.

Duration: This cookie lasts for the current session only.

USAGE AND ANALYTICS DATA

The Christadelphian Office currently utilises Google Analytics to track website interactions, with a view of further refining and perfecting the customer online experience. Usage of Google Analytics is subject to their third party terms and conditions, cookies policy, and privacy notice (found here). The Christadelphian Office and Google are prohibited from collecting information that could be recognised as personally identifiable and will treat all data with respect and care. Customers can opt-out of analytics by installing Google’s Opt-out Browser Add-on (found here). Location data gathered by google through the use of Google Accounts can be altered here. The use of Google Analytics remarketing may advertise The Christadelphian Office across other websites that users visit. Users can customise Google Ads displayed on their device here.

If you experience problems using our site and call The Christadelphian Office for support, you may be asked to disclose information such as the user’s Internet Service Provider, type of web browser or operating system, viewed pages, time and duration of site visits and other information relating to site usage. This will not be shared or retained after the issue has been solved.

THE SHARING OF USER DATA

As already stated, we use personal information and message data for internal purposes only. We do not sell or rent information about you. We will not disclose personal information or message data to third parties without your consent, except as explained in this Privacy Policy.

Compliance with laws

The Christadelphian Office cooperates with government and law enforcement officials to enforce and comply with the law. We may therefore disclose personal information if we deem that it is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process (such as a subpoena or court order), or enforceable governmental request; (b) enforce the Terms of Use, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) protect against harm to the rights, property or safety of the Christadelphian Office, its users or the public, as required or permitted by law.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Security

The Christadelphian Office will use all necessary measures to protect the security of their data. As you will no doubt be aware, it is impossible for us to completely guarantee that user data will be immune from malicious attack or compromise; as such, the users should understand that their transmission of personal data is always at their own risk.

HOW WE PROTECT YOUR DATA

Sensitive data stored on our database is encrypted and protected in a variety of different ways including a firewall that identifies and blocks malicious traffic. Our security measures employ a real-time firewall rule and malware signature update package as well as the real-time IP Blacklist, which blocks all requests from the most malicious IPs, protecting your data and our website.

We regularly scan our website for malware, bad URLs, backdoors, SEO spam, malicious redirects and code injections.

We would like to be able to share more about our security precautions but to do so may cause more harm than good. Please contact us using the forms provided on our site if you have any questions regarding the safekeeping of your data from online threats.

WHAT DATA BREACH PROCEEDURES WE HAVE IN PLACE

We have a dedicated web team who regularly check our site for malicious activity or data breaches. Our extensive security measures will notify us as to potential hacker activity and should allow us to take action before any breach is made. We have a 100% transparency policy and will be open with our customers if we feel their data may have been at risk.

UPDATING USER INFORMATION

Our users are permitted to correct, update, or change their personal information, or adjust or cease the frequency with which they receive company communications. Our customers also have the ability to disable their account by contacting us via our online web form, in accordance with the Terms of Use.

CHANGES TO THE PRIVACY POLICY

The Christadelphian Office might make changes to its privacy policy from time-to-time and request that users acknowledge updates by accepting our privacy notification button. In any case, users who continue to interact with the site following a revision of our privacy policy will automatically be subject to the new terms.

FINAL WORD

We would like to take the opportunity to remind the users to carefully protect the personal information that they submit on the site — including their passwords, usernames, location, images, and videos — so that third parties can’t manipulate their accounts or assume their identities. Please use different passwords for different websites and never store them anywhere that can be accessed by anyone but you.